Freight and Returns Policy
We offer *free freight on all **standard orders within Australia.
* free freight applies to overnight packages of 3kg or under and ALL road express packages.
** additional charges may apply to non-standard orders and overnight packages over 3kg.
- A non-standard order includes HAZMAT orders.
- Backorders will be shipped freight free.
In order to preserve the quality of our products and conform to TGA policy, we cannot
accept returns on the following goods: Expired goods, special order items, dangerous
goods, refrigerated products, tampered products or original seals broken or damaged.
Please inspect your goods thoroughly once received in case of damage in transit or
shortage and report any incidences to us immediately.